Louisiana Public Square

LSU Survey Results

Impact of the show:

• The good news is that after the show respondents were more likely to say they understood the program, were confident that it would fair, and that it would help them or their families rebuild.
• Sustantial Increase in the percent of respondents saying they understood The Road Home after the show. From 3% prior to the show to 44% after the show saying they understood the program very well - and no one saying not at all.)
• Significant increase in the percent of respondents saying the road home will help them or their family rebuild. After the show 52% say the Road Home will help compared to just 30% pre-show. NOTE: While the number not/sure - don't know goes down it is still large in the post show.
• There is some movement here as well. After the show 17% say they are very confident the program will be fair to all homeowners, prior to the show no one was very confident. AND the number somewhat confident increased from 33% to 65%.

Single Most Important Thing For Louisiana To Do?

You Said:

Before:

• a good plan and less waste
• Assistance to make them whole again
• "Be an effective facilitator of recovery, not percieved as a red tape spinner"
• clarity assistance plan
• Clean up Orleans parish--the clean us is very slow
• Do not deduct insurance payments from buyout
• Educate homeowner on all available options
• "establish structural guidelines for re-construction corrdinating insurance coverage infuture, develop 2 stage grants
• home owners & business first"
• Expedite the process
• experts to explain an provide detailed grant info
• Give them the money they promised as soon as possible
• grants and not being forced to sell our home by SBA
• Grants and/or deferred payment loans
• Have insurance companies pay people in their home owner's clauses
• Have insurance companies pay their policies
• Help provide basic utilities to starte clean up
• Keep entergy and sewer costs down
• "Keep us informed, it has been 8 months. We need to have more information to make decisions"
• la develop a clear plan that is coordinated with other federal state and local resources and stick to it . Make low interest
• loans available to encourage rebuilding efforts
• Make available as high money as possible
• Need information in a timely manner
• "Organized the resources needed to actually get the work done timely and fairly priced. Thi is a major obsticle for
• homeowners. Simply put, there are not nearly enough contractors, plummers, electricians, etc. to work."
• Provide a way to waver the FEMA regs and assure insurance companies pay
• Provide clear definitive direction on where to rebuild and focus on bringing those neighborhoods back then grow the city outward from there
• Provide funding that doesn't require lots of paperwork or red tape
• Provide monetary assistance
• Release FEMA regs to allow us to rebuild
• strong insurance commissioner making insurance companies pay. Making language in insurance policy consistant

After:

• assessment appeal process; cap construction repair actual costs
• Assure us we won't go broke with high entergy and water bills
• "Besides money, organize a simple plan"
• communicate clearly
• cut through red tape
• educate and inform
• educate owners on their best options
• expedite the process
• Expidite Program TRH
• give us exact answers
• grants and/or payment delayed loans
• Help with insurance company payments;
• "implement a coordinated plan with federal, stae, and local resources"
• implement a way to limit rising costs of rebuilding
• incentive contractors and laborers to assist rebuilding
• Insurance payment
• "make it safe for us to return. Make available FEMA. Other needs programs for gererators, chainsaws, airpurifiers, dehumidifiers, wet dry vaccums, ets."
• make sure the counselors will be well trained
• make them whole again
• marshall the resouces to do the work
• money
• more info to everyone
• offer information that is easy to understand examples offered in packet could be presented better
• Provide help with our transactions with FEMA and SBA
• provide more money

IF NOT, Why? You Said:

Before:

• "According to FEMA, little damage to qualify. Also in areas proposed as "green space"
• Because I would be penalized for having insurance coverage
• Cameron Parish is in a flood zone area
• construction cost alone are triple whatever this plan will provide; insurance higher costs will result in more uninsured
• "Devil is in the details. Can't tell from current info. Could be 0-12k, depending on interpretations"
• flood zone areas
• I don't understand how it would help with rental property
• I hopefully will be fully protected by flood insurance
• Not enough money
• relocate option does not cover costs sufficently
• "The damage assessments are not consistent. After deductions it doesn't appear I will get much. Based on what I heard, only low income/bad credit qualify for loan."

After:

• because of insurance payments
• does not add any assistance beyond $$ which I hopefully will get from flood insurance
• no need
• not enough money
• rebulding costs
• rising costs of everything
• still no hard numbers
• will mortgage co. negotiate lesser payoff balance

Why Not? You Said:

• do not qulify
• don't know about it
• Finding time and understanding the program--hoping Insurance will pay
• I had not heard of it before today
• I was a renter pre-katrina. I am currently trying to find down payment assistance ot purchase a home in Jefferson Parish
• lack of time
• not elegible
• not enough advertising
• Registered by phone but have received nothing by mail or email for confirmation
• regristration is too burdensome if you are insured
• Still Learning about it
• sustained no damage

How did you learn about the registry?

You Said:

• City of abbeville planning commission
• email
• email from a friend
• friends
• from this questionaire
• I didn't
• internet
• Joy Corp
• LRA
• Media
• news media/word of mouth
• newspaper
• newspaper article
• online at wwl.com
• received an email with the link from friend
• today
• TV
• TV and newspapers
• TV news
• TV story in Baton Rouge
• wife
• word of mouth and news media
• WWL
• "WWLTV, LRA website"