••• ETRIPS ••• ENEWS •••

Streaming Media Requirements

Internet Connection

A fast connection to the Internet -- such as T1, DSL, or cable modem -- will greatly enhance your experience in viewing our rich media content. If your connection is slower - a 28 or 56k modem, for example - you will experience lower quality sound and video, this is due to the current limitations of the streaming media technology.

Hardware

• 256 MHz or faster
• 64 MB RAM minimum/128 MB recommended
• 16 bit sound card
• 65,000 (16 bit) color video display card

Operating System

• Microsoft Windows 2000/XP/Vista (or)
• Apple Mac OS X 10.3

If you are running one of the following operating systems: Windows 95, Unix or a Mac, you may experience issues viewing and/or listening to the event

Media Players

You must have one of the following streaming media players and versions installed on your computer:

• Microsoft Windows Player 6.4 or later
• RealPlayer 8 or later

Internet Browsers

For Windows operating systems, you must have either Microsoft Internet Explorer 6+ or Firefox 1.5+. For the Mac operating systems, you must have Mozilla Firefox 1.0.4.

Browser Security Settings

Browser security settings must have ActiveX and Plug-ins enabled. Please follow the steps below.

• Click Tools >> Internet Options
• Click the Security Tab >> Click the Custom Level button
• Scroll down to Run ActiveX controls and plug-ins >> Select enable
• Click OK

JavaScript

You need to have JavaScript enabled to use the advanced features of this website. Please consult your browser documentation on how to enable JavaScript or consult your network administrator.

Popup Blockers

This site makes use of popup windows for advanced features such as URL pushes and exit surveys. Please set your popup blocking software to accept popup windows from this website. For more information on popup blockers, you may go to: http://www.visualwebcaster.com/support/popup_blockers.asp

Cookies

You need to have cookies enabled to use the advanced features of this website. Please consult your browser documentation on how to enable cookies or consult your network administrator.

Streaming Media Ports

You need to have ports 554 and 1755 open. If your media player is configured for port 80 you still may receive streaming media.

Firewalls and Proxy Servers

If you are listening or viewing in your office, is there a firewall, proxy server, or other security system in place that blocks audio/video streams? Please contact you system administrator about possible blocks on streaming media.

Click here to test your system to determine if you can receive streaming media.

Click on the icons below to download these free applications.

NOTE: To view the synchronized slide presentation using Microsoft's Windows Media, a setting must be confirmed within Microsoft's Windows Media Player. Please follow the steps below. Click here for an illustration.

• Click Start >> Programs >> Accessories >> Entertainment >> Windows Media Player
• Click Tools >> Options, then select the Security Tab
• Unselect “Do not run script commands in rich media streams
  if the player is running inside a web page”
• Select “Run script commands when present”
• Click OK

Close Windows Media Player